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Resources

eBooks, Webinars, Research...
Ebooks

The Billion Dollar IT Maintenance Headache

Service level agreements (SLAs) are a 20 billion dollar industry and spending on SLAs grows every year.

Ebooks

How to Craft the Perfect SLA

Support Level Agreements that work with your business instead of against it, create a healthier bottom line, increase network uptime, and provide...

Ebooks

The Top 10 Considerations For Network...

Service level agreements (SLAs) are a 20 billion dollar industry and...

Ebooks

The CFO's Definitive Guide...

It is easy to recognize the importance of agility, innovation, and continuous improvement in sales, production, or procurement. 

Ebooks

How We Saved the World's Third-Largest...

How We Saved the World's Third-Largest Pharmaceutical Company Millions of Dollars Annually

Webinar

Get SLA Power Webinar

Unified Infrastructure Maintenance Contract Management: The Secret Sauce of Lowered OPEX.

Research

OEM, TPM, and Independent Maintenance

What is The Difference Between OEM, TPM, and Independent Maintenance Support?

Research
Research

Low-Cost Network Maintenance Provider?

What Are You Really Getting From Your Low-Cost Network Maintenance Provider?

Research

Managing Agreements

Managing Agreements, Not People

Research

Auto Industry IT Spend

How the Auto Industry Can Cut IT Support Spending in 2019

Research

7 CIO Challenges

7 CIO Challenges Created By Digital Transformation and How to Solve Them...

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