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  • IT Service Maintenance and Support That Saves You Up To 80% & Increases Uptime

    75-95% of devices can be covered independently with zero loss in support deliverables, including SW. Get guaranteed SLA’s that are 2-10x faster than the OEM.

    IT Service Maintenance and Support That Saves You Up To 80% & Increases Uptime

    75-95% of devices can be covered independently with zero loss in support deliverables, including SW. Get guaranteed SLA’s that are 2-10x faster than the OEM.
    Request a Free Quote
     
How We Help

Superior network maintenance support uniquely applied to your business needs.

Arch Technologies provides customized contract maintenance to match the needs of your business. We assess your current hardware, review your contract support, and evaluate your business to understand your network and its support needs. The results of this analysis give you the information you need to make the right decision about how to spend your contract maintenance budget.

As a result, your business receives superior support at a lower cost.

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Why Use Arch

Nearly every high-quality network maintenance provider relies on Arch Technologies to provide back end elements of their support. Come directly to the source to take advantage of even faster response times, case resolution, reduced cost and our unique Future-Ready Assessment process that ensures your network maintenance contract provides precisely the coverage you need and nothing you don't.

Arch not only employs the highest caliber and most experienced support engineers but also utilizes cutting edge troubleshooting tools, ISO quality test labs in 4 countries, AI and machine learning and the industry’s most sophisticated logistics processes.

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Arch-Supported OEMs

We support a wide variety of OEMs and are continuously expanding new OEMs to our offering. If you don't see your OEM listed below, please inquire.

Arista-2 Arista-2
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Juniper_Network Juniper_Network
HP ProCurve Networking HP ProCurve Networking
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Cisco-Systems Cisco-Systems
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Arista-2 Arista-2
Brocade_Logo Brocade_Logo
Juniper_Network Juniper_Network
HP ProCurve Networking HP ProCurve Networking
Extreme_Networks_logo Extreme_Networks_logo
Cisco-Systems Cisco-Systems
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Saves you up to 80% & increases the uptime of your IT Service Maintenance

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Our Customers Spend Less for Superior Contract Support

Arch Technology Solutions is the leading provider of IT support and maintenance services for Fortune 500 companies, US Federal Agencies, some of the largest OEMs in the world and the back line support provider for almost all third party support companies.

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Results And What People Are Saying

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Resource Center

ebooks

Ebooks

Our eBooks are a great place to find in-depth insight and authoritative research.

As a leader in the industry, our experiences and education provide a unique perspective on the issues in IT service and support. Use these guides to inform your contract maintenance discussions and provide a path toward reliable, optimized network support.

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Webinars

We believe total transparency is key to providing the best support.

That's why we created webinars that allow you to fully understand network maintenance contracts and get the support your business needs in its most crucial moments. Our webinars combine the best of our knowledge and experience and deliver it in a go-at-your-on pace platform, so you have the power...

research

Research

Our experience as the leading provider of backend maintenance support has afforded us unparalleled insight into the inner workings of our industry as captured by millions of data points.

This comprehensive research paints a frank picture of the trends we see in our industry – both the good and the bad.