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  • Facing Rising Support Costs? Switch to Reliable Third-Party Maintenance for F5 VIPRION.

    Facing rising OEM costs, third-party maintenance for F5 VIPRION Chassis offers notable savings and customized support, ensuring efficiency and budget-friendly operations for businesses.

    Facing Rising Support Costs? Switch to Reliable Third-Party Maintenance for F5 VIPRION.

    Facing rising OEM costs, third-party maintenance for F5 VIPRION Chassis offers notable savings and customized support, ensuring efficiency and budget-friendly operations for businesses.
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Get A Quote For F5 Viprion Hardware

Take control of your F5 Viprion investments with a hybrid network maintenance service that guarantees case resolution and reduces your total cost of ownership.

F5 Support Cost Increases Versus Arch Locked Price Guarantee

 

Maintenance Costs Increase Dramatically from End of Sale to End of Support Period

Substantial Opportunity for OPEX Saving

Arch Independent Maintenance beginning at a fraction of OEM with no cost escalation

A List Of Our Clients

Arch Technology Solutions is the leading provider of IT support and maintenance services for Fortune 500 companies, US Federal Agencies, some of the largest OEMs in the world and the back line support provider for almost all third party support companies.

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Independent Maintenance
  • One coterminous contract
  • All of our TAC engineers are (CCNA - CCIE) and we offer tier skipping
  • Pay the same maintenance cost for the entire duration of the product lifecycle. We will never increase your maintenance costs
  • Service Now. We will not deny support for uncovered assets. If hardware fails, Arch will charge for replacement parts or device; add device to existing contract
  • Intimate knowledge of OEM support vehicles, terms and conditions and FUD. Almost always more knowledgeable than the OEM themselves.
  • Credit Policy: Arch will credit assets with 30 days notice until the end of the contract period
Network OEMs
  • Many different contract numbers with non-coterminous contract end dates
  • Must escalate through T1 and T2 techs to reach senior certified engineers (time consuming)
  • Annually increasing maintenance costs (10% - 25% annually)
  • OEM tells you the device needs to be added, requiring PO’s to be issued, or corporate credit card to provide coverage
  • Rely on FUD and protecting “cash-cow’ annuity revenue stream
  • Cancellation Only: No Credit (except for upgrades) or Refunds Permitted
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Full Suite IT Support

Arch manages all of your frontend 
and backend IT with 24/7 support.

  • Tier 1-3 troubleshooting
  • Parts warehousing
  • Testing
  • Logistics
  • Centralized contract management
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Hybrid F5 Solutions

While Arch manages your day-to-day operations, we maintain contact with F5 providers to handle intellectual property needs at no additional cost.

  • Software updates
  • Bug reporting
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Dedicated Client Panel

Stay in control of your IT with client specific dedicated portals for qualifying contracts.

  • Independent ticket management
  • SLA compliance
  • Centralized database for client contracts and assets

The ArchSupport Guarantee

Unlike most IT service agreements, which only guarantee response time, we guarantee case resolution, 2x faster than F5.

Request a Free Quote
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Reduce your IT budget

Save a minimum of 7% on your IT/IS budget and 50% on external maintenance by eliminating inessential support costs
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Decrease your downtime

Decrease your network downtime by 40% with unparalleled technical support and 100% guaranteed case resolution

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Replace your SLAs, not your hardware

We provide superior network solutions for some of the largest OEMs in the world.