Case Study

Case Study - AT&T

Written by Arch Technology | May 28, 2019 4:32:56 AM

Challenges

AT&T needed round the clock support without requiring 4 hr hardware for devices across multiple locations. Their current network maintenance was not supporting AT&T’s needs to the level they were looking for.

Approach

Arch was able to provide harmonious support, be the single point of contact and offer a single contract across multiple sites and various devices. All support was T1-3 support.

Results

Harmoniously support multiple devices across multiple locations on one single contract at a 40% cost savings.