Managing over $10 billion in IT infrastructure worldwide, we are the leading provider of IT support and independent maintenance services for Fortune 500 companies, large businesses, carriers, US Federal Agencies, and the back line support provider for almost all third party support companies.
Arch Technology Solutions’ recent acquisition of Assured IT allows us to expand our team of experienced, first-class engineers to provide support and service to more clients. The Assured IT team knows what it takes to conduct in-depth assessments that allow clients to optimize the use of service level agreements and entitlements to reduce overall spend. Combining the strength of our two teams gives us greater ability to serve our clients and further uncover unnecessary spending on network maintenance agreements
Assured IT’s expert consultation, assessment, and sales team, shares our commitment to unparalleled support. They further enhance our focus on a consultative approach, increasing the overall value of our intelligent IT maintenance support, resulting in a reduced spend, and stronger ROI for our clients. Assured IT, formerly a channel partner of Arch, demonstrated a methodology of sales and support delivery that aligned with Arch. “What was most notable about working with Assured was that their company values and commitment to their clients goals matched that of Arch. It was clear to both organizations that together we could provide an unparalleled service,” says Arch Technology Solutions CEO Reza Koranki.
The resources gained through this acquisition will enhance Arch’s professional services, including our in-depth IT maintenance assessments. The results of these assessments produce the roadmap that allows us to determine the best mix of services for our clients. “The Assured IT team has a demonstrated ability to effectively communicate with clients, identify needs, and pair those needs with the best solution. Their consultative approach is a natural fit with Arch,” says Koranki.
In addition to an office in Gilbert, Arizona, the acquisition of Assured IT brings Arch Technology Solutions a new pool of talented professionals to better serve new and existing clients.