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  • Get An Independent Look At Your Network Maintenance Coverage.

    Because we represent all or part of 80% of all network maintenance providers we're able to take thousands of points of data to help your discover areas where you are over covered and areas where you don't have enough coverage.

    Get An Independent Look At Your Network Maintenance Coverage.

    Because we represent all or part of 80% of all network maintenance providers we're able to take thousands of points of data to help your discover areas where you are over covered and areas where you don't have enough coverage.

Why Would a Second Look be Useful?

  • 20% of all devices in any given network infrastructure are not covered by SLAs.
  • 95% of all OEM contracts can be consolidated, SLA aligned, and centrally managed.
  • 75-95% of devices can be covered independently with zero change in support deliverable (TAC + HW Replacement + Software Support).
  • 12% of all devices that receive SLA entitlement are already covered by free OEM services.
  • Your OEM is not obligated to notify you about over coverage.
  • Stay in control of your IT with client specific dedicated portals for qualifying contracts.
  • Our support technicians hold a wide array of certifications from all major OEMs.
  • Unlike most IT service agreements, which only guarantee response time, we guarantee case resolution, 2x faster than your OEM.
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"Arch was able to consolidate SLA’s providing greater than $3 million in recurring annual savings and eliminated $1.8 million in spending..."

ROSE MARIE STONE, NOVARTIS PHARMACEUTICALS

Results And What People Are Saying

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