Key Benefits
IT Maintenance:
- OEM and alternative support for all major manufacturers
- Customer access to over 326 OEM Certified Technicians
- 24 hour per day, 7 days per week TAC (Technical Assistance Center) Facility
- All popular service levels: 8x5xNBD, 8x5xSD, 24x7xNBD, 24x7xSD, 24x7x4 etc.
- Flexible billing and co-terminus options
- One Toll-free number and one ID for all your equipment, regardless of the manufacturer
- Access to OEM resources and tools via web portal
- Savings of up to 50%
- Standard and Tailored Escalation Matrix options to suit customer needs
- Extensive Quality Control and efficiency policies
IT Repair:
- Over 25 of chronological years of experience with manufacturers and components
- Non-binding offer within 1-4 hours
- Efficient, flexible and individual solutions
- Unbeatable prices while maintaining the highest standards of service and quality
- Unrivaled conditions in basic agreements
- Highly trained support staff with the latest knowledge
- Uncomplicated, easy ways of communication
- No RMA numbers required
- Complete realization of standard offers within 5-10 business days
- Express Services as need arises
- Repairs of even the smallest component parts
- We give warranty on all of our performed services
- Efficient, reliable logistics
- Lasting continuity of an international Family Business
Certificates:
