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Maintenance Services

Arch Technology Solutions offers a full suite of IT support services. Arch Solutions' core solution is our propriatary archsupport® service which is the new standard in IT infrastructure maintenance. archsupport® boasts a higher quality of service as well as being more cost effective than services such Cisco's SMARTnet®. In addition archsupport® can manage a customers existing SMARTnet® contract while managing the archsupport® contract under a single phone number and contract ID. The below are a few key points about our service:

• Cisco SMARTnet® replacement and value-add service
• Multiple Service Levels; 8x5xNBD, 8x5xSD, 24x7xNBD, 24x7xSD 24x7x4, OS, OSP etc. 
• 326+ Cisco Certified Technicians ranging from CCNA to CCIE
• Route/Switch, IP Telephony, Firewall, Data Storage support and much more
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Make the most of your IT budget

• Archs' network services can save you an average of 30-50% off Cisco SMARTnet® prices
• Reducing downtime for all of your equipment with guaranteed downtime limitations and a single point of contact
• Onsite Cisco technicians available in multiple countries
• Eliminate the confusion of multiple contracts; we will co-term any additions to your current contract
• Access to OEM online resources
• Same day quoting
• Same day contract activation
• Support of End-of-Life (EOL) gear for 5 years past the OEM EOL date
• Nationwide Depot and Logistic Centers

Arch Solutions Technical Assistance Centers are soley managed by Arch Solutions.