Who We Are & What We Do
Arch Technology Solutions LLC (Arch Solutions) : We are a tribe of IT experts sparking a new reality for IT maintenance and integration services. We’re a company that feeds on the flux and disruption of today’s modern business; finding better ways to deliver high speed/low drag IT support. We embrace adaptability and flexibility with openness to learning from anywhere.We strip away everything that gets in the way of effective network support.We are: Fearless.Agile. Resourceful. Kinetic.
Arch Solutions is an agile, responsive IT maintenance and network integration services provider to Partners for use by Commercial, Private, and Government organizations. Our superior maintenance services offer immense value over the competition, let you expand your service offerings, create new revenue streams, and provide quality support with cost savings for both you and your clients.
Over time we have provided alternative IT network maintenance for some of the largest IT manufactures of their time, acting as outsourced divisions of those companies to handle all warranty, technical support, and parts logistics. Through that experience and those efforts we have become experts at the entire network, route/switch, firewall, and VoIP troubleshooting and RMA processes while maintaining the highest standards and quality control procedures. Arch Solutions now provides these services exclusively through our Channel Partners. If you would like more information on our Channel Partner Program please see our Partners page.
We have committed ourselves to the design, implementation, and execution of these world-class solutions through our experience, feedback from customers, and identification of performance gaps in the market. Our IT network support, OEM maintenance alternative programs, and network troubleshooting services are among the best in the world; providing first class technical support, lightning fast advance replacements, and some of the most experienced on-site and phone support technicians available. These benfits combined with our flexible billing options, cotermius additions and deletions, multiple manufacturer support, and End of Life device support make our maintenance services unparalleled in the industry.
With offices and logistics centers across the globe, we can truly offer a world-class solution for a market that is growing exponentially. Our promise is to provide the absolute best service, at the best price, every time. For more information please contact any of our Sales Personnel toll-free at 1-800-285-8093 or by email.
Due to our advantageous locations, highly certified Technical Assistance Centers (TAC) and the use of ISO9001:2000 compliant labs, the Arch Technology Solutions Group guarantees the realization of truly superior IT network services and products within the United States, Europe, and Asia.
"The outstanding level of quality service provided by Arch, clearly shown by our vendor appraisals, has been widely appreciated and reflects positively upon our own company. We feel sure that this valued partnership will continue on a long-term basis to the benefit of our respective companies as well as our customers worldwide."
- Frans Maes, Customer Service Manager, Telindus Group
"Arch have proven to be a very capable partner with high levels of technical expertise, a thorough understanding of power technology coupled with an enthusiasm to provide excellent technical service. When requested Arch have provided Power-One with preliminary root cause analysis supplying feedback directly to our engineering facilities in North America. Given the trading relationship that Power-One has enjoyed with Arch, we would have no hesitation in commending Arch as a suitable partner in the field of Power Electronics Support Services."
- Mark Hogan, Head of Power-One Northern Europe
The success of the Arch is based on the professional work of their teams and our ability to analyze the needs of their customers and to fulfill even the most specific demands. The Arch Group has built an international network of Clients and Partnerships thanks to their high technological skills, high-quality work and the capacity to meet the demands of today’s market.