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Sales and Customer Service

Our History

Who We Are We’re a tribe of IT experts sparking a new reality for IT maintenance and integration services. We’re a company that feeds on the flux and disruption of today’s modern business; finding better ways to deliver high speed/low drag IT support. We embrace adaptability and flexibility with openness to learning from anywhere.We strip away everything that gets in the way of effective network support.We are: Fearless.Agile. Resourceful. Kinetic. Read More
Our Services Arch provides industry leading proprietary maintenance contract services with much improved quality of service, quality control and escalation policies, and significant cost savings to both the channel partner and end user. Channel partners enjoy an increased services portfolio as well as additional revenue generating opportunities and Arch lead generation. Read More
Clients Our model is structured strictly around channel sales. This model allows us to focus on our service delivery, constant enhancement, and Channel Partner support. Through those channels we support a wide range of end users from ISP's, Corporate America, Education, and all levels of Government, providing immediate access to our US based OEM certified Technical Assistance Center (TAC) guaranteeing timely support and delivery of SLA's. Read More

Is this for you?

We are an agile, responsive IT maintenance and network integration services provider. Our superior maintenance services offer immense value over the competition, let you expand your service offerings, create new revenue streams, and provide quality support with cost savings for both you and your clients. If this is you, we have to talk. 

 

Where we fit

Arch Solutions is the nimble, solutions-focused IT maintenance and network integration services provider that thrives in today’s chaotic, rapidly changing business climate. We offer you superior maintenance services, new vistas of revenue opportunity, increased customer loyalty, and transparent integration with your own service delivery. Our company is recognized by the Better Business Bureau as an outstanding organization and services are backed by The Hardford.